Goldsmith Group
Goldsmith Group engaged dadoAI to automate project documentation, client communication, and subcontractor coordination using AI, maintaining their luxury positioning whilst dramatically improving project delivery timelines by 45% and achieving 96% client satisfaction scores.
Project managers spent entire days compiling photos, updating schedules, and writing progress narratives for wealthy clients who expected constant updates. Providing these updates meant taking project managers off-site when they should be managing construction. Subcontractor scheduling conflicts caused expensive delays discovered too late. The problem wasn't lack of construction quality but lack of operational transparency and coordination. Clients called daily asking for project updates, preventing project managers from actually managing projects. Subcontractor scheduling conflicts discovered at the last minute caused costly delays. Material orders placed manually with shipment tracking requiring phone calls. Change orders took days to document and get client approval, slowing decision-making.
Implementation involved intelligent automation designed for high-end residential construction. Automated photo documentation captured and categorised daily progress without manual effort. Client portals provided real-time access to schedules, photos, budgets, and documents, eliminating the need for constant status calls. Subcontractor coordination used AI scheduling to prevent conflicts automatically, optimising workflows across multiple trades. Proactive alerts flagged material delays before they impacted timelines, allowing early intervention. The system maintained the detailed communication luxury clients expected whilst dramatically reducing the time spent creating that communication, resulting in better project management and happier clients.
