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Case Study

Case Study

Case Study

Railway Network

Incident reporting consumed 4 hours per event. Field engineers spent more time on paperwork than actual repairs. Maintenance response was delayed by manual documentation processes. Compliance documentation was inconsistent and error-prone, creating regulatory audit risks.

Sector

Rail Infrastructure

Sector

Rail Infrastructure

Sector

Rail Infrastructure

Timeline

12 weeks

Timeline

12 weeks

Timeline

12 weeks

Location

UK-wide

Location

UK-wide

Location

UK-wide

Service

AI Incident Reporting & Maintenance Automation

Service

AI Incident Reporting & Maintenance Automation

Service

AI Incident Reporting & Maintenance Automation

The Problem

The Problem

The Problem

We automated incident report generation, maintenance scheduling, and compliance documentation using AI whilst integrating with legacy engineering systems and sensor data. The approach prioritised safety, regulatory compliance, and operational efficiency without compromising documentation quality.The solution focused on capturing field data once and automatically generating all required documentation and workflows, eliminating duplicate data entry.

We automated incident report generation, maintenance scheduling, and compliance documentation using AI whilst integrating with legacy engineering systems and sensor data. The approach prioritised safety, regulatory compliance, and operational efficiency without compromising documentation quality.The solution focused on capturing field data once and automatically generating all required documentation and workflows, eliminating duplicate data entry.

Implementation involved robust automation designed for safety-critical rail infrastructure. Voice-to-text capability allowed engineers to dictate findings from the field, with AI automatically generating properly formatted reports. Photo intelligence assessed damage severity from field photos, auto-populating technical descriptions and severity ratings. Predictive scheduling used sensor data to trigger maintenance before failures occurred, shifting from reactive to proactive infrastructure management. Compliance automation ensured all regulatory documentation was generated automatically with complete audit trails. Integration with legacy systems meant engineers continued using familiar tools whilst AI handled the administrative burden in the background, ensuring adoption without disrupting established safety procedures.

Reporting time reduction

88%

Reporting time reduction

88%

Reporting time reduction

88%

Faster maintenance response

76%

Faster maintenance response

76%

Faster maintenance response

76%

Annual savings

£340K

Annual savings

£340K

Annual savings

£340K

Solution

Solution

Solution

We automated incident report generation, maintenance scheduling, and compliance documentation using AI whilst integrating with legacy engineering systems and sensor data. The approach prioritised safety, regulatory compliance, and operational efficiency without compromising documentation quality.The solution focused on capturing field data once and automatically generating all required documentation and workflows, eliminating duplicate data entry.

We automated incident report generation, maintenance scheduling, and compliance documentation using AI whilst integrating with legacy engineering systems and sensor data. The approach prioritised safety, regulatory compliance, and operational efficiency without compromising documentation quality.The solution focused on capturing field data once and automatically generating all required documentation and workflows, eliminating duplicate data entry.

Implementation involved robust automation designed for safety-critical rail infrastructure. Voice-to-text capability allowed engineers to dictate findings from the field, with AI automatically generating properly formatted reports. Photo intelligence assessed damage severity from field photos, auto-populating technical descriptions and severity ratings. Predictive scheduling used sensor data to trigger maintenance before failures occurred, shifting from reactive to proactive infrastructure management. Compliance automation ensured all regulatory documentation was generated automatically with complete audit trails. Integration with legacy systems meant engineers continued using familiar tools whilst AI handled the administrative burden in the background, ensuring adoption without disrupting established safety procedures.

Testimonial

Testimonial

Testimonial

“Their focus was on operational reliability, not novelty. They introduced structured automation that improved reporting speed, reduced manual intervention, and gave leadership clearer, faster visibility into network performance.”

“Their focus was on operational reliability, not novelty. They introduced structured automation that improved reporting speed, reduced manual intervention, and gave leadership clearer, faster visibility into network performance.”

“Their focus was on operational reliability, not novelty. They introduced structured automation that improved reporting speed, reduced manual intervention, and gave leadership clearer, faster visibility into network performance.”

DAVID THOMPSON

Head of Operations, Railway Network

DAVID THOMPSON

Head of Operations, Railway Network

DAVID THOMPSON

Head of Operations, Railway Network

More projects

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Ready to start?

Get in touch

Whether you're ready to automate your operations or want to see what AI can remove from your workflow, we're here.

Soft abstract gradient with white light transitioning into purple, blue, and orange hues

Ready to start?

Get in touch

Whether you're ready to automate your operations or want to see what AI can remove from your workflow, we're here.

Soft abstract gradient with white light transitioning into purple, blue, and orange hues