LeClair Skincare
Leclair Skincare engaged dadoAI to automate inventory management, supplier coordination, and subscription fulfilment using AI, eliminating chronic stockouts that cost £180K annually and enabling the successful launch of a subscription service generating 40% of revenue.
Claire's team spent entire weeks calculating reorder quantities, emailing suppliers for delivery dates, and manually fulfilling orders. Popular products sold out constantly, frustrating customers and losing revenue. The subscription service that could generate 40% of revenue couldn't launch because fulfilment was already overwhelming. The problem wasn't lack of customer demand but lack of operational systems to support growth. Bestselling products sold out weekly, turning away ready customers. Reorder quantities were educated guesses, resulting in too much inventory of slow movers or insufficient stock of popular items. Supplier communication was manual, causing delayed orders with no tracking visibility. Subscription fulfilment would require 3 new hires, making the economics unviable despite strong customer demand.
Implementation involved smart automation across the entire inventory and fulfilment lifecycle. Predictive forecasting analysed sales patterns to trigger automatic reorders before stockouts occurred, eliminating guesswork. Supplier automation integrated orders and tracking directly with manufacturers, providing visibility without manual communication. Subscription intelligence handled personalisation and fulfilment completely automatically, making the recurring revenue model operationally viable. Quality control maintained documentation of artisanal production standards without manual paperwork. The system learned from sales patterns continuously, improving forecasting accuracy over time and adapting to seasonal trends and product lifecycle changes automatically.
